Submitting Support Tickets to Your Web Developer

Send a support ticket to our development team for website changes.

Sending a support ticket to Industrial Marketing is easy!

Simply send your web development request to support@industrial.marketing with your instructions.

James will receive your request in our ticketing system and will reach out directly with any questions the development team might have.

What Requests Can I Send to Support?

The support@industrial.marketing email is for website development requests. If you have a change you want to make on your site, send it in!

  1. Need to replace an image on a page? Send it along and let us know what image to update.
  2. Want to add a new form and CTA to a page? Let us know what information you need to intake and we'll build it out on your dev site for review and edits before making it go live.
  3. Have a new hire that needs to receive the CTA information? Send us their email and let us know what form it should be linked to.
  4. Does a new hire need to receive the Monthly Marketing Reports? We can add them!
  5. Need a whole new page created*? We will work with you to build it.
  6. Seriously, any change you want to make to your website. We're here to help with your web development needs. Not sure? Just ask!

* If you are working with a Strategy Coach, reach out to them directly! Your Strategy Coach will work with you to develop your site and bridge communication with our developers.

 

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